Payment Policy

Effective Date: January 10, 2025

At Poppy Makeups, we strive to offer a seamless and secure shopping experience. This Payment Policy outlines the payment methods we accept, payment processing, and other important payment-related information.

By using our website and placing an order, you agree to the terms and conditions set forth in this policy. Please read it carefully.

1. Accepted Payment Methods

We accept the following forms of payment for purchases made on Poppy Makeups:

  • Credit and Debit Cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: You can use PayPal for secure payments. Simply select PayPal at checkout and follow the instructions to complete your payment.

  • Apple Pay and Google Pay: If available, you may use Apple Pay or Google Pay for quick and secure checkout on compatible devices.

2. Payment Processing

  • Authorization: When you place an order, your payment information will be processed through a secure payment gateway. Payment authorization is obtained before the order is confirmed. Your card will not be charged until the order is confirmed and processed.

  • Payment Confirmation: Once your payment is successfully processed, you will receive an email confirmation with your order details. If there is an issue with your payment, we will notify you by email.

  • Security: We use encryption technology to ensure that your personal and payment information is secure during the transaction process. Poppy Makeups is committed to protecting your privacy and personal data.

3. Currency and Charges

  • Currency: All transactions are processed in U.S. dollars (USD). If you are shopping from outside the United States, your payment may be subject to foreign exchange rates and fees applied by your credit card provider or bank.

  • Additional Charges: Some payment methods may incur additional charges. For example, PayPal or international payments may involve foreign transaction fees. These fees are the responsibility of the customer and are not charged by Poppy Makeups.

4. Order Cancellations

Once your order is placed and processed, it cannot be canceled or modified unless it has not yet been shipped. If you wish to cancel or change your order, please contact us as soon as possible, and we will do our best to accommodate your request before your order is dispatched.

5. Payment Issues

  • Declined Payments: If your payment is declined, we will notify you via email. Please ensure that your payment details are correct and that your credit card or PayPal account has sufficient funds. You may need to contact your payment provider for assistance.

  • Fraud Prevention: To protect our customers and our business, we may perform fraud prevention checks for certain transactions. If we suspect fraudulent activity, we reserve the right to cancel or delay the processing of your order.

6. Tax and Other Fees

  • Sales Tax: Sales tax is applicable to orders based on your shipping address. The applicable tax will be calculated during checkout and added to your total order amount. Tax rates are based on your local jurisdiction.

  • Shipping Fees: Shipping costs are calculated at checkout based on your selected shipping method and destination. Shipping fees are non-refundable, except in cases where we have made an error in processing your order.

7. Receipts and Invoices

After your payment has been processed, we will send you an order confirmation email, which serves as your receipt for the transaction. If you need a detailed invoice for any reason, please contact our customer service team, and we will provide it upon request.

8. Customer Service

If you have any questions or concerns about payments, please do not hesitate to reach out to our customer service team:

Poppy Makeups
4401 Joy Lane, Montrose, California, United States
Phone: 818-542-6992
Email: info@poppymakeups.com
Website: poppymakeups.com

This Payment Policy provides clear and transparent information about the payment process at Poppy Makeups. If you need further assistance or have questions, feel free to contact us at any time!